S. Charters

Title Publication Year
The business of tourism and hospitality: The attraction & benefit of wine education to the wine tourist & West Australian wineries Tourism and Hospitality: Delighting the Senses 199 1998
Delighting the customer - how good is the cellar door experience Australian & New Zealand Wine Industry Journal 2000
Does Size Matter? Cellar Door Experiences At Large And Small Wineries CAUTHE 2007 Conference 2007
Education in a West Australian wine tourism context International Journal of Wine Marketing 1999
Global Wine Tourism: Research, Management And Marketing 2006
Influences on post-visit wine purchase (and non-purchase) by New Zealand winery visitors Global Wine Tourism:Research,Management& Marketing 2006
Service quality at the cellar door: A comparison between regions International Journal of Wine Marketing 2001
Service quality at the cellar door: implications for Western Australia's developing wine tourism industry Managing Service Quality 2000
What Price Good Service? Visitors' Attitude Toward Paying For Their Cellar Door Experience CAUTHE 2007 Conference 2007
Who is the wine tourist? Tourism Management 2002
Wine production as a service experience - the effects of service quality on wine sales Journal of Services Marketing 2002
Wine tourism - a thirst for knowledge? International Journal of Wine Marketing 2000
The winery as educator: do wineries provide what the tourist needs? Australian & New Zealand Wine Industry Journal 2001



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